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In order to extend our retail reach, we have a free shipping policy to selected delivery areas, which means you don't have to pay shipping costs on top of the product price.

Free shipping area

Europe: Lithuania, Germany, Netherlands, Hungary, United Kingdom, Poland, France, Italy, Spain, Austria, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Latvia, Malta, Portugal, Romania, Slovakia, Slovenia , Sweden, Denmark, Greece, Switzerland, Norway, Cyprus

Asia: Malaysia, Thailand, Vietnam, Philippines, Israel, Turkey, South Korea, Japan, Taiwan, Macau, Hong Kong, Singapore, Bahrain, Saudi Arabia, Lebanon, United Arab Emirates

North America: USA, Mexico, Canada

South America: Brazil, Colombia, Chile

Oceania: Australia, New Zealand

Africa: South Africa

New region: Ukraine (there is no delivery service in the disputed region, orders will be canceled)

Order delivery time

Order preparation time: Within 1-6 working days after receiving the payment (we will send the waybill number after the shipment has been handed over to the courier company)

Express delivery time: 6-14 working days

Delivery process

Once we receive your order, our professional staff in our offline tool center (fanetool) will immediately start preparing your order. The order will then be sent to our partner logistics provider's warehouse to ensure that the order is delivered quickly and safely.

Selection of logistics provider

Our logistics partners are mainly FEDEX Express and yunexpress, these two companies are our strategic partners. Our employees will select the right logistics provider according to the weight of the order or the attributes of the goods, so that the order is delivered to your receiving address as soon as possible.

Order tracking

When the package is sent by the logistics service provider, e-mail we will send you a tracking number by mail. You can use this tracking number to check the delivery status of your order at any time at this URL (https://www.17track.net/) so that you always know the location and estimated delivery date of your items.

We are committed to providing you with an efficient and reliable delivery service to ensure that your order arrives smoothly and meets your needs. If you have any questions about your order or need additional assistance, please contact our customer service team. We will sincerely serve you to ensure a pleasant shopping experience.