30 day return policy

We have a 30 day return policy and you can request a return within 30 days of receiving the item.

If you need to return an item, it must be in the same condition as you received it, unworn or unused and in the original packaging.

You can contact us at contact@fanetool.com to initiate a return. We will send you specific return instructions with more information on how and where to send the package.

If you have any questions about returns, you can contact us at any time: contact@fanetool.com.

Damage and problems

Upon receipt of your order, please inspect and if the item is defective, damaged, or you received the wrong item, please contact us immediately (contact us) so that we can find the problem and resolve it immediately.

to change

The fastest way to get what you want is to return the item you own and then purchase a new item separately.

Return the money

Once your return has been received and verified, we will notify you immediately and the refund will automatically be issued to the original payment method. However, it may take some time for your bank or credit card company to process and release the payment.
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